Squla Privacy Policy

www.squla.co.uk (“Site”) is owned and operated by FutureWhiz Media B.V. (“We”, “Us”, “Our”), a company with registered office and principal place of business at De Rhijnspoorplein 22, (1018 TX) Amsterdam, the Netherlands. You can always contact Us via privacy@squla.co.uk.

We take your privacy very seriously and will process and handle any information about you in a secure manner. We always act in accordance with applicable data and privacy law.

This privacy policy (‘Policy’) applies to visitors to and users of the Site. Please read this Policy carefully.

We have done our best to write this Policy in simple and clear language. We have also included a table on the right, explaining in a concise manner and in standard English what is meant. This can be viewed in the right-hand column under the “in short..” heading.

You can find Our general terms and conditions which apply to use of Our Site here.

What is Squla?

Using the Site, children can practice subjects such as numeracy, spelling and history via online games. When children play quizzes and games, they can collect coins. They can exchange these coins for fun presents. As a parent, you can see how often your child practises with Squla, which exercises are completed and how many questions your child answers correctly or incorrectly.

In short…

Squla is a fun and educational exercise programme for children in UK school years Reception to Year 7.

What information do We collect and process?

Squla account

To be able to make use of the Site, you must create a personal account (‘parent account’). We need the following information to open a parent account: first name, surname and email address. If you take out a subscription to access Squla content (see further information on the Site), relevant financial information (such as credit card or bank account details) will also be collected and used. You can also choose to provide the following information in relation to each parent account: date of birth, user name, address and telephone number.


Using your parent account, you can create an account for your children (each being a ‘child account’). We need the following information to open each child account: first name and year group. You can also choose to provide the following information in relation to each child account: surname, gender, email address, date of birth, address, place of residence and school.

We will not share the contact details from your parent account and the associated child accounts with other users.

In short…

Parent and child account

To be able to use Squla you must create a personal parent account. Via the parent account you can create a child account with which your child can play with Squla. Access and management of the child account is via the parent account.

Automatically generated information

To help Squla work properly (to show the pages properly and secure the Site for example), We need to collect certain information about your use of the Site. This information consists of your IP address (the number of your computer which makes it possible to recognise your computer), the browser type (the computer software to be able to view internet pages), the computer system that you use, account number, the pages on the Site you visit and “cookies”.

In short…

Automatically generated information

We collect ‘automatically generated information’ from you (IP address, browser type, computer system, account number, the pages on the Site you visit and ‘cookies’). We do this to make Squla work properly and to be able to secure the Site.

What are cookies?

When using the Site, cookies may be placed on your computer. Cookies are small pieces of (text) information which a server sends to the browser (Firefox for example) with the intention that the browser will send this information back to the server on a next visit. If they are not cookies which are absolutely necessary for being able to communicate with you or for carrying out a service specifically requested by you, we only place the cookies if you have given your express prior consent for this. For more information on Our cookies, the purposes for which we use them and the way in which you can remove cookies, please see our Cookie Statement.

In short…

Cookies

‘Cookies’ can be placed on your device. Our Cookie Statement sets out the relevant details. If you accept cookies, Squla will be easier to use but you can also use Squla if you refuse cookies. In that case your login details are not stored. This means that you must more often log in (again) by entering your username and password.

How will We use information about you?

We collect and process personal data for the following purposes:

  • to offer and deliver to you the agreed Squla services.
  • to give you the opportunity to place and exchange information on the Site, or, if We offer this option, to contact other users;
  • to process payments. We never openly publish your financial information and only make this available to third parties as necessary to process payments for subscriptions which you take out on the Site;
  • to send you information on Squla and on Our same or similar services, and to send you user information, reports, service notifications or other electronic messages;
  • to analyse, maintain, secure, improve and optimise the Site; and
  • to compile anonymised statistical data.

We keep your personal information for as long as needed for the above purposes or to otherwise comply with law. If you prefer not to receive email messages from Us, you can unsubscribe via info@squla.co.uk. An option to unsubscribe is also included in every email which We send to you. Please note that for some messages it is not possible to unsubscribe, such as service messages and messages confirming a purchase.

We use automatically generated data for statistical purposes as well as to protect and improve Squla. This data can be provided to third parties insofar as they are fully anonymised.

We can exchange personal information it processes with other subsidiaries of FutureWhiz Media B.V. and combine your personal information with data collected in the context of your purchase or use of products or services of We or other subsidiaries of FutureWhiz Media B.V. If you object to the exchange and combining of your personal information with other subsidiaries of FutureWhiz Media B.V. you can notify this via privacy@squla.co.uk.

Your information is not provided to any third parties without your express consent, with the exception of the following: We can provide your information to third parties if we are obliged to do so by applicable law, if we are required to do so as the result of a court order and in the event We deem necessary in order to protect Our rights. We will also provide personal information to processors who on Our instruction provide products or services to you at your request. Such processors will only be able to use your personal information to carry out this delivery obligation.

In short…

We will use your information to make it possible for you to use Squla and to be able to carry out the agreement in the best possible manner. We will also use your information to improve Squla and to be able to communicate with you. Personal information remains personal and achieved results are only visible to the relevant parents and children. We do not sell personal information to external organisations or other companies.

We may share your personal information with our subsidiaries. These are companies which are 100% owned by us and will handle your personal information in the same careful manner.

How do We protect your personal information?

We at all times maintain suitable technical and organisational measures when processing personal information, taking into account the state of the art in order to prevent unauthorised access to and amendment, disclosure or loss of, your personal information.n.

In short…

We have made sure that personal information which we hold cannot easily be stolen. This is one of our highest priorities.

Inspecting, changing, improving or removing your personal information

We wants to be clear about the manner in which We handle your personal information. This Policy is designed to help with this.

If you have any questions about the manner in which we handle your personal information, if you want to know which personal information is recorded about you or if you would like to change or delete your information, please send a message to privacy@squla.co.uk or to Squla, for the attention of: Customer Service Privacy, Rhijnspoorplein 22, 1018 TX Amsterdam, the Netherlands stating ‘inspection/change/delete personal information’. We may ask you to verify your identify before complying with any request.

If we are not able to determine (in full) to which personal information your request for inspection, change, or deletion relates, we can ask you to specify your request (further). We suspend the performance of your request until you have given us such (further) specification.

We will send you the requested information as soon as possible, in any event within 4 weeks after your request.

If you want us to stop processing your personal data and you request us to delete your data, we will consider whether your request is lawful. We will comply with your request if the data is factually incorrect, the purpose or purposes of the processing are incomplete or not relevant to the matter at hand or if the processing conflicts with law.

We will notify you as soon as possible, in any event within 4 weeks after your request (if we have managed to verify your identity), whether we will comply with your request. If we cannot comply with your request, we will try to explain why we are not able to do so.

In short…

We think it is important that you know how we handle your information. You can always view and change your own information in your parent or child account. You can also ask us which information we have recorded about you or your child and request us to change or delete particular information. We will then assess whether certain information must be changed or deleted and will let you know the outcome.

Passing on to third countries

We can pass your information on to other countries outside the EU, such as the United States. If We do this, We guarantee a suitable level of protection.

In short…

Our servers are located in the European Union. You agree that we can pass your information outside the EU. We guarantee a suitable protection level.

Changes in the Privacy and Cookie Policy

We can change this Policy. Please regularly check this page to see whether changes have been introduced. If we make changes, these changes will be notified on the Site and/or via a message to you.

This Privacy Policy was lasted changed on 21 July 2016.

Questions?

Privacy is a sensitive issue and rightly so. If you have any questions, please do not hesitate to contact us via privacy@squla.co.uk